Privacy Policy
Last Updated: August 13, 2026
At Baluwa Technology, accessible from baluwatechnology.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, or use our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Submit a contact or enquiry form
- Request a quote or consultation
- Subscribe to our newsletter or marketing communications
- Contact us by email, phone, WhatsApp, or other communication methods
- Purchase or request our services
- Provide information during project discussions or onboarding
Depending on your interaction with us, this information may include:
- Full name
- Business or company name
- Email address
- Phone number
- Website URL
- Billing or business information
- Project requirements and messages
- Any other information you choose to provide
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, referring website, and general usage information.
2. How We Use Your Information
Baluwa Technology may use the information we collect to:
- Respond to enquiries and requests
- Provide quotes and consultations
- Deliver and manage our services
- Communicate with you regarding your project
- Process payments or transactions where applicable
- Improve our website, services, and customer experience
- Send service-related updates and communications
- Send promotional or marketing communications where permitted
- Analyze website traffic and user behavior
- Detect, prevent, and address fraud, security issues, or technical problems
- Comply with applicable legal and regulatory requirements
We will not use your personal information for purposes unrelated to your interaction with us without a lawful basis or, where required, your consent.
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, understand website usage, and provide a better user experience.
Cookies may help us:
- Remember preferences
- Understand how visitors use our website
- Measure website performance
- Analyze traffic and conversions
- Improve our services and marketing activities
We may use third-party analytics, advertising, and marketing platforms that place cookies or similar technologies on your device.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
4. Google Analytics and Advertising Services
We may use third-party services such as Google Analytics, Google Ads, Meta, or similar advertising and analytics platforms to understand website traffic, measure advertising performance, and improve our marketing campaigns.
These services may collect information such as your IP address, device information, browser information, pages visited, and interactions with our website.
Third-party platforms process information according to their own privacy policies and terms.
5. How We Share Your Information
We do not sell or rent your personal information to third parties.
We may share information with trusted third-party service providers when necessary to operate our business or provide services to you. These may include:
- Website hosting providers
- Payment processors
- Email and communication platforms
- Analytics providers
- Advertising and marketing platforms
- CRM and business management tools
- IT and security service providers
- Professional advisers, where necessary
We may also disclose information when required by law, legal process, government request, or when necessary to protect our rights, property, security, or users.
6. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of your information.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.
When personal information is no longer required, we may securely delete or anonymize it where appropriate.
8. Third-Party Websites
Our website may contain links to third-party websites, services, or platforms.
We are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review the privacy policy of any third-party website you visit.
9. Children’s Privacy
Our website and services are not intentionally directed toward children under the age of 18.
We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
10. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Withdraw consent where processing is based on consent
- Object to certain uses of your information
- Request information about how your personal data is processed
- Opt out of marketing communications
You may unsubscribe from promotional emails by using the unsubscribe option included in the communication or by contacting us directly.
Some requests may be subject to applicable legal or contractual limitations.
11. Marketing Communications
If you provide your contact information or otherwise consent to receive marketing communications, we may contact you about our services, offers, updates, or other relevant information.
You can opt out of marketing communications at any time by contacting us or using the unsubscribe mechanism provided in marketing emails.
Service-related communications that are necessary to fulfill an existing request or service may still be sent.
12. International Data Transfers
Depending on the third-party services we use, your information may be processed or stored on servers located outside India.
Where applicable, we take reasonable steps to ensure that personal information is handled in accordance with applicable privacy and data protection requirements.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
Any changes will be posted on this page with an updated “Last Updated” date.
We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how your information is handled, please contact us.
Baluwa Technology
Email: contact@baluwatechnology.com
Phone: 01135992055