AI Chatbots Trained on Your Data (RAG)
Smart chatbots that answer from your own documents and knowledge base, for customer support, sales and internal help.
Discuss your idea
AI & Automation Company in New Delhi
Custom AI & Automation Solutions That Save Time & Improve Decisions
Baluwa Technology helps businesses use AI in practical ways: chatbots trained on your own documents, assistants that turn plain questions into reports, smart document search and workflow automation that removes repetitive work from your team's day.
- Chatbots on your own data
- Text-to-SQL assistants
- OpenAI, Anthropic & open-source
- Workflow automation
About Our AI Services
AI That Works for Your Business, Not the Other Way Round
AI is most useful when it knows your business. Generic tools give generic answers, but an AI assistant connected to your documents, databases and processes can answer customer questions, find information in seconds and handle routine tasks on its own.
Our AI development team in Delhi designs, builds and integrates these solutions end to end. We choose the right model, connect it securely to your data, wrap it in a clean interface and automate the workflows around it, so you get results you can measure, not just a demo.
Already have a website or app? We can connect AI to your web platform or mobile app.
Trained on Your Own Data
Documents, policies, product details and databases become the AI's knowledge using RAG.
Secure by Design
Role-based access and careful data handling, with self-hosted model options when privacy matters most.
Built Into Your Workflow
AI connected to your tools, so it saves time inside the processes your team already uses.
Why AI
Why Businesses Are Adopting AI & Automation
Practical AI removes friction from everyday work and helps your team focus on what really needs a human.
Save Time on Repetitive Work
Automate data entry, report building, follow-ups and routine replies that eat up hours every week.
Faster Answers, Anytime
Chatbots respond to customers and staff instantly, around the clock, using your approved information.
Smarter Decisions
Ask plain questions and get reports and insights from your data without waiting for a developer.
Scale Smoothly
Handle growing demand without proportionally growing manual workload or support queues.
What We Build
Our AI & Automation Services
Practical AI solutions built around your data, your tools and your goals.
Natural-Language Assistants (Text-to-SQL)
Assistants that turn plain questions into reports and insights straight from your database, with no technical skills needed.
Discuss your ideaDocument Search & Q&A Systems
Search thousands of files by meaning, not keywords, and get direct answers with references to the source document.
Discuss your ideaLLM Integrations
Connect OpenAI, Anthropic and other models, or open-source models, into your website, app, CRM or internal tools.
Discuss your ideaWorkflow & Business Process Automation
Automate approvals, data handling, notifications and reporting so work moves forward without manual chasing.
Discuss your ideaAgentic AI & AI Agents
AI agents that can plan steps, use your tools and complete multi-step tasks, with the right guardrails in place.
Discuss your idea
How It Works
How an AI Chatbot Trained on Your Data Works (RAG)
RAG, or Retrieval-Augmented Generation, lets an AI model look up the right information from your own content before it answers. That keeps replies relevant, current and easy to verify.
Your Data
PDFs, documents, web pages, policies and databases become the knowledge source.
Vector Database
Content is split, converted to embeddings and indexed for fast search by meaning.
AI Model
The model reads the most relevant passages and writes a clear, natural answer.
Answer with Sources
Users get helpful replies with references back to the original documents.
Free Consultation
Get a Free AI & Automation Consultation
Tell us what you would like to automate or what questions you want your data to answer, and we will suggest the right approach, a timeline and a clear estimate.
Free consultation
No-obligation quote
Clear timeline & cost
Custom vs Generic
Custom AI on Your Data vs a Generic AI Chatbot
Off-the-shelf chatbots are quick to try, but a solution built around your business is far more useful and trustworthy. Here is how they typically compare.
Generic AI Chatbot
Fast to set up, limited to general knowledge.
- KnowledgeGeneral public knowledge only
- AccuracyMay guess or give outdated answers
- Data PrivacyDepends on a third-party tool's terms
- IntegrationUsually stand-alone
- Brand & ToneGeneric tone and style
- ControlLimited control over behaviour
VS
Custom AI Built on Your Data
Answers from your own documents, built for your workflows.
- KnowledgeAnswers from your documents, policies and data
- AccuracyGrounded in your sources, with references
- Data PrivacyAccess controls, with self-hosted model options
- IntegrationConnects to your website, CRM, database and workflows
- Brand & ToneSpeaks in your brand voice
- ControlYou decide what it can answer and who sees what
Choosing the Right Model
Hosted AI Models or Open-Source: We Help You Choose
There is no single best AI model for every business. We compare options against your goals, budget, speed needs and data sensitivity, then build the solution around the one that fits.
Hosted APIs such as OpenAI and Anthropic are powerful and quick to launch. Open-source models run through tools like Ollama can be hosted on your own server when you want tighter control over data and costs. Many projects use a mix of both.
OpenAI, Anthropic & Other APIs
Top-tier hosted models with fast setup and minimal infrastructure to manage.
Open-Source with Ollama
Models you can run on your own servers for privacy-focused or cost-controlled projects.
Agentic Workflows
AI agents that call your tools and APIs to complete tasks, with clear limits and review steps.
Why Baluwa Technology
AI Solutions Built to Be Useful, Secure and Practical
We focus on AI that solves real business problems and fits into the way you already work.
Business-First Approach
We start with the problem and the outcome you want, not with the technology.
Security Built In
Role-based access, secure data handling and thoughtful guardrails from day one.
Full-Stack Delivery
AI, backend, interface and hosting built by one team so everything works together.
Support After Launch
Monitoring, improvements and technical support as your data and needs evolve.
Our Technologies
AI Technology Stack We Work With
Modern AI tools backed by solid backend, database and cloud engineering.
AI & LLM
OpenAI APIRAGAgentic AIVector DatabasesOllamaText-to-SQL
Backend
PythonLaravelNode.jsExpress.jsPHPCodeIgniterREST APIs
Databases
PostgreSQLMySQLMongoDBSQLiteMicrosoft SQL Server
Frontend
React.jsNext.jsVue.jsHTML5CSS3Bootstrap
Cloud & DevOps
AWSDigitalOceanVPSLinux ServersNginxApacheCI/CD
Design & Tools
FigmaAdobe PhotoshopIllustratorGitGitHub
Great AI needs great engineering around it. We also build the website or web application that hosts your assistant and run it on reliable cloud and server infrastructure, with separate development, staging and production environments so every update is tested before it goes live.
Industries We Serve
AI & Automation for Every Kind of Business
From support desks to back-office operations, we shape AI around how your industry works.
See our recent work in the portfolio.
Delhi & Across India
Trusted AI & Automation Company in Delhi NCR
Based in Chhatarpur, New Delhi, Baluwa Technology is an AI and automation company working with startups, small businesses and growing brands across Delhi NCR and the rest of India. A local team means easy meetings, quick communication and support in your time zone.
For clients in other cities, we run projects remotely with video calls, shared project boards and regular demos, so you get the same quality whether you are in Noida, Gurugram, Mumbai, Bangalore or Pune.
Why businesses choose our AI developers
We combine AI expertise with strong web, mobile, database and cloud engineering. That means your chatbot, dashboard or automation is not a stand-alone experiment but part of a complete, well-built system.
Also explore our web development, mobile app development and SEO services.
AI & Automation Services Across India
New DelhiNoidaGurugramGhaziabadFaridabadMumbaiBangalorePuneLucknowIndore
FAQ
AI & Automation: Frequently Asked Questions
Quick answers to the questions our clients ask most.
What is RAG and why does my business need it?
RAG stands for Retrieval-Augmented Generation. Instead of guessing, the AI first retrieves relevant information from your own documents and data, then writes an answer based on it. This makes responses more accurate, relevant and easy to verify against the source.
Can an AI chatbot be trained on my own documents?
Yes. We build chatbots and assistants that answer from your PDFs, policies, product information, web pages and databases, so customers and staff get answers specific to your business.
Which AI models do you use?
We work with OpenAI, Anthropic and other hosted AI models, as well as open-source models run through tools like Ollama. We recommend the best fit based on your goals, budget, speed needs and data privacy requirements.
Is my data safe when using AI?
We design solutions with role-based access, secure data handling and careful controls over what the AI can see and share. For privacy-sensitive projects, open-source models can be hosted on your own server.
Can AI turn plain questions into reports?
Yes. With Text-to-SQL assistants, users ask questions in everyday language and the system generates the query, fetches data from your database and presents clear results and insights.
What business processes can you automate?
We automate repetitive work such as approvals, data entry, notifications, report generation, document handling and customer follow-ups, connecting your existing tools so work flows without manual effort.
Can AI integrate with my existing website, app or CRM?
Yes. We integrate AI into your website, mobile app, CRM and internal systems through secure APIs, so it works inside the tools your team and customers already use.
How much does AI development cost and how long does it take?
Cost and timeline depend on the use case, data volume, integrations and the model you choose. A focused pilot is often a good starting point. Share your idea and we will send a clear, no-obligation quote and schedule.
Ready to Put AI to Work in Your Business?
Tell us what you want to automate or understand better and get a free consultation and quote from our AI and automation experts in Delhi.